Viva 7LIECH-SC-SSF Use and Care Manual download pdf (Page 12)

TROUBLESHOOTING

Dispenser does not operate.

• Make sure the power cord is properly connected to a working outlet.

Water is leaking.

• Call 855-VIVA-111 for assistance.

Push buttons are stuck and/or faucets are leaking.

• Apply mineral oil (baby oil) to button slides to reduce friction.

No water is coming from the taps.

• Make sure the bottle is not empty. If so replace it.

• Make sure to push the water controls in fully.

• Remove bottle receptacle as per page 6 step 1. Shake bottle receptacle vigorously for a

few seconds then replace.

Cold water is not cold.

• It takes up to one hour after setup to dispense cold water.

• Make sure the back of the dispenser is at least 4 inches from a wall and there is free

airflow on all 4 sides of the dispenser.

• Make sure tank is not overfilled. Dispense water until bubbles appear in bottle.

• Adjust thermostat by turning clockwise. Adjust in a single increment of 30 degrees of a

circle (the equivalent of 1 hour on a standard analog clock face). Wait 1 hour for results.

If unsatisfactory, adjust another 30 degrees clockwise, wait, then asses results.

Thermostat is located at back of unit.

Hot water is not hot.

• It takes 15-20 minutes after setup to dispense hot water.

• Make sure the power cord is properly connected to a working outlet.

• Make sure energy saving switch is ON.

Dispenser is noisy.

• Make sure dispenser is positioned on a level surface.

Water tastes bad.

• Drain water from reservoirs and replace bottle with a fresh one.

• Clean dispenser per Proper Care & Cleaning instructions.

IMPORTANT: Do NOT Return Dispenser To Store.

If you have a question or problem, please contact 855-VIVA-111 for assistance.

1 2 ... 7 8 9 10 11 12 13 14

No comments

Viva 7LIECH-SC-SSF Use and Care Manual Page 12